The conditions for canceling a reservation depend on how far in advance it is communicated:
– If it is up to 15 days before the check-in date, a full refund of the amount paid for the reservation will be made;
– If it is within 14 days prior to check-in, 40% of the total reservation amount will be charged.
If the guest does not show up on the day of booking, it is considered a “no-show”, and the amount for the first night will be charged.
Guests already installed may interrupt their stay without the right to a refund.